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FAQ

How do I care for my jewellery?
Avoid contact with moisture for all jewellery. Apply lotions, sprays and perfumes before putting on jewellery. Keeping your jewellery as dry as possible will help prolong the nature of its color and shine. To clean jewellery, gently use a soft cloth to wipe off any

residue. Read More

 

Can I swim or shower with my SHINEST jewellery?

We recommend removing your items when showering, swimming and sleeping to retain the quality. If you take care of our items the gold plating last long 💕

What material is the gold jewellery made of?
Our items are handmade with love and care by our team. All of our items are free of nickel and lead so no worries about allergies! All our items are gold plated and made from a brass base that has been dipped in a gold bath. If you take care of your items the gold plating will last for many years.
Does SHINEST jewellery turns my skin green?
Our jewellery does not turn your skin green. Gold plated is hypo-allergenic making it is a great choice for someone whose skin is sensitive to nickle.
Do you ship overseas?
Yes, we ship all over the world 🌍. Shipping costs will apply and will be added at checkout More info for shipping click here 
We run discounts and promotions all year, so stay tuned for exclusive deals. 
Can I get my product personalized?
It depends on the product. All options are outlined on the product page, so look out for customization options there.
Can I sign up to your newsletter?
Yes! On our home page you have an subscribe option. Enter your email address and you will be added to our registration list. You will receive updates, exclusive offers and much more 💕
Can I return my product?
We always aim for make sure our customers love our products, but if you do need to return an order ( within 14 days), we're happy to help. Just email us directly at info@shinest-jewellery.com 💌 And we'll take you through the process.
Where do I enter my discount code?
Depending on the device you use you can fill the discount code in during checkout.